FAQs

Frequently asked questions about our Wikeeps® & Bubbl.® products

In this FAQ section you’ll find answers to all the questions you may have about the Wikeeps still wine preservation system and access to the FAQ section for the Bubbl. sparkling wine preservation system.

How to properly pour the wine into the glass to obtain a quality service?

Place the glass in contact with the spout, or at most 10 cm above it, to avoid stains from splashes. A jet that is too long can cause the wine to foam slightly on the surface due to the pressure of the flow.

What should be done to properly maintain it?

To ensure total hygiene, the gooseneck spout can be easily cleaned with water using a small brush provided for this purpose in the Prestige box. The material used is of very high quality, it does not absorb odors and does not deteriorate over time. Assembled or not, it is recommended to clean it after each end of bottle or wine color change.

How to ensure an effective air vacuum to avoid rapid oxidation of still or sparkling wine?

The pressure of the finger on the pistol grip pushes a food gas into the bottle, pressure is exerted on the surface of the wine and allows the contents to be poured into the glass. This injection keeps the wine under a protective atmosphere to help preserve and protect the aromas of your wine for several weeks.

How do you serve wine at the right temperature?

This does not change your habits, whites, rosés, sweets, sparkling wines always slip into a cooler or an ice bucket to quickly obtain and maintain a lower temperature. It can also be stored in modern refrigerators with large compartments. Ideal for immediate service at the right temperature, with the exception of the reds which are served between 15 and 18°C. It is recommended to store it vertically in the bottle compartments. It is advisable to store the bottles vertically to guarantee a perfect seal.

What happens if I forget to put the preservative cap on the end of the spout after use?

This preservative stopper has a double use: it serves both as an anti-drip and prevents oxidation for the small part of wine that remains in the gooseneck. If missing, the small surface of wine located in the spout could oxidize. In the long term, the benefits of Wikeeps® will be reduced. It is therefore recommended to place the cap at the end of the day of use.

Is the wine already decanted when it flows from the spout?

No, Wikeeps® is not intended to replace the noble step of decanting. To sublimate the grands crus, it is advisable to continue to decant them for good aeration at least 1 hour before tasting so that they can express their best potential.

What changes in my pleasure of decanting old vintages?

Nothing, quite the contrary, by gradually drawing off the desired quantity to be decanted, this will allow you not to lose the altered wine at the bottom of the carafe. The smaller the quantity in your decanter, the faster the wine will open. Wine always goes flat faster in a carafe than in an open bottle because the oxygen uptake is stronger. Adding a cork to a carafe never ensures a good seal. When the Wikeeps® is in the position of use, without removing it from its original bottle, the wine can be decanted normally by dose, while retaining the benefit of decanting intact.

Can the Wikeeps® system be combined with a rapid settling process?

Yes, today there are more modern methods than the carafe to aerate wine quickly. Performance props based on the Bernoulli tube system are effective. The principle is based on the technique of fluids, this allows to bring the right amount of air in the right amount of time, allowing your wine to breathe instantly. It reveals a better bouquet, intensified aromas and a softer finish. It’s quick and easy. The faster the speed of a fluid, the more the pressure in the fluid decreases. When the wine passes through this tube, the speed of the wine is accelerated and therefore the pressure is decreased. The pressure difference allows the wine to be mixed with the incoming air, which allows perfect aeration.

For decanting experts, this principle combines perfectly with Wikeeps® so as not to salivate in front of your decanter while waiting for your nectar to keep all its promises.

Frequently asked questions about our Wikeeps® & Bubbl.® gas cartridges

Are Wikeeps cartridges compatible with Coravin?

The cartridge format as well as the thread are identical. However, Coravin uses a plastic end cap as a sealing system which you must retrieve from the original cartridge. Once this black adapter has been recovered and screwed onto the Wikeeps cartridge, the operation is identical.

How many bottles can I tap with one gas cartridge?

The quantity of bottles varies between 3 and 5 depending on the pressure exerted on the trigger and the speed of service. The average capacity is 3 bottles. This allows you to serve at least 18 standard-sized glasses!

How do we know that a gas canister is empty?

If pressure on the pistol grip no longer pushes wine into your glass, the cartridge is empty. Without altering your wine, a cartridge can be replaced without risk when a bottle is not completely finished. If the pistol is detached from the central cupola, it is enough to operate a pressure on the handle and to hear or not a hissing to see if there is still gas.

Before throwing away a cartridge, it is recommended to completely empty it by pressing the handle before removing it from the tank, this is without danger. The gases come from the atmosphere, so there are no ecological and health risks.

What should I do to change cartridges between two bottles, or to change bottles while keeping the same cartridge?

Before changing the cartridge, check that the current cartridge is empty, ensuring that the wine no longer rises in the glass. If this is not the case, empty it using the gun, according to the above procedure. It is no problem to switch from one bottle to another with the same cartridge. It is preferable to use the gas cartridge recommended in the typology of each color of wine, as explained in the product recommendations.

In the event of a shortage of certain types of gas, another type of cartridge from the Wikeeps range can be used while benefiting from good quality conservation. However, it is recommended to respect the recommendations indicated on the cartridge boxes.

What do we do with empty cartridges after use?

The steel cartridges are recyclable in selective sorting with household metals such as tin cans.

What is the lifespan of a cartridge?

If the cartridge is impacted, it is advisable to use it within six months. If the cartridge is not impacted, you must refer to the expiry date indicated on the box.

Frequently asked questions about our Wikeeps® & Bubbl.® gas cartridges

I am a professional and my VAT number is not recognised by your shop?

Our eshop is connected to the European VAT number verification database VIES. To check whether your VAT number is eligible for professional purchases, you can enter your number on https://ec.europa.eu/taxation_customs/vies/#/vat-validation. We can always issue you with a manual invoice after your purchase.

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